1. What data we collect We may collect and process the following personal data:
Name
Email address
Account login details (such as username and password)
Information related to your purchases and access to courses
Information about your activity on the website (for analytics purposes)
We do not collect or store your full payment details. Payments are processed securely by third-party providers such as Stripe and PayPal.
2. How we collect your data
We collect data when you:
Fill out forms on our website
Make a purchase
Register for an account
Subscribe to our email newsletter
Interact with our website via tracking technologies
3. How we use your data We use your data to:
Provide access to purchased courses
Process payments
Send transactional emails (such as purchase confirmations and access details)
Send marketing emails and updates about our products and offers
Improve our website and services through analytics
Run advertising and retargeting campaigns
4. Legal basis for processing We process your data under the following legal bases:
Contract: to provide access to our services after purchase
Consent: for email marketing and certain tracking technologies
Legitimate interests: to improve our services and prevent misuse
5. Third-party services We share data with trusted third-party providers to operate our business:
Stripe and PayPal (payment processing)
Tilda (website platform)
Patreon (membership platform and payment processing)
SendPulse and BotHelp (email and messaging services)
Meta (Facebook Pixel for advertising)
Google Analytics (website analytics)
Vimeo and YouTube (video hosting)
HTML Comment Box (user comments functionality)
These providers process data in accordance with their own privacy policies.
6. Data storage and security We take reasonable steps to protect your personal data. Your data may be stored and processed using secure third-party platforms such as Tilda and email service providers. Access to your data is limited to those who need it to operate the service.
7. Email marketing If you subscribe to our newsletter or purchase a product, you may receive emails from us. You can unsubscribe at any time using the link included in every email.
8. International data transfers As we operate globally, your data may be processed outside the UK or EEA. We ensure that appropriate safeguards are in place when transferring data internationally.
9. Your rights
Under UK GDPR, you have the right to:
Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to processing
Withdraw consent at any time
To exercise your rights, contact us at hello@dreamanddrawschool.com / dreamanddrawschool@gmail.com
10. Data Retention We retain your personal data only for as long as necessary to provide our services and fulfil the purposes described in this policy. We keep your data for as long as you have an active account. We may also retain certain information for legal, tax, and accounting purposes, typically for up to 6 years.
11. Cookies We use cookies and similar technologies to improve your experience, analyse website traffic, and support our marketing activities. This includes the use of services such as Google Analytics and Meta (Facebook Pixel), which help us understand how users interact with our website and allow us to show relevant advertisements. You can control or disable cookies through your browser settings.
12. Changes to this policy We may update this Privacy Policy from time to time. The latest version will always be available on our website.
If you have any questions or concerns about our privacy policy, please contact us via email hello@dreamanddrawschool.com / dreamanddrawschool@gmail.com