Refund Policy
This Refund Policy applies to purchases made on dreamanddrawschool.com and services provided by DREAM & DRAW LTD.
Company details
DREAM & DRAW LTD
Company number: 15992414
Registered address: 347 Barking Road, London, England, E13 8EE
Email: hello@dreamanddrawschool.com / dreamanddrawschool@gmail.com
1. General policy
We offer a refund period of up to 14 days from the date of purchase.
We want you to have the opportunity to explore the course and ensure it meets your expectations.
2. Eligibility for refunds
You may request a refund within 14 days of purchase.
Refunds may be granted if:
3. Non-refundable cases
Refunds may be denied if:
4. Access issues
Access to the course is provided via your account and email.
If you cannot find your access email, please:
5. Refund process
To request a refund, please contact us at hello@dreamanddrawschool.com / dreamanddrawschool@gmail.com with your order details.
We aim to review all requests promptly.
Refunds are issued to the original payment method.
6. Third-party platforms
If you purchased a subscription via Patreon, refunds and cancellations are handled by Patreon according to their policies.
7. Right to refuse refunds
We reserve the right to refuse refund requests in cases of misuse, abuse, or violation of our Terms and Conditions.
If you have any questions or concerns about our Refund Policy, please contact us via email hello@dreamanddrawschool.com / dreamanddrawschool@gmail.com
Company details
DREAM & DRAW LTD
Company number: 15992414
Registered address: 347 Barking Road, London, England, E13 8EE
Email: hello@dreamanddrawschool.com / dreamanddrawschool@gmail.com
1. General policy
We offer a refund period of up to 14 days from the date of purchase.
We want you to have the opportunity to explore the course and ensure it meets your expectations.
2. Eligibility for refunds
You may request a refund within 14 days of purchase.
Refunds may be granted if:
- you experienced technical issues preventing access
- you did not receive access and contacted support
- the product does not match its description
3. Non-refundable cases
Refunds may be denied if:
- you have accessed a significant portion of the course
- you have viewed or completed all lessons
- there is evidence of full or substantial use of the content
- you did not contact support before requesting a refund or opening a dispute
4. Access issues
Access to the course is provided via your account and email.
If you cannot find your access email, please:
- check your spam or junk folder
- ensure you are using the correct email address
- contact us at hello@dreamanddrawschool.com / dreamanddrawschool@gmail.com
5. Refund process
To request a refund, please contact us at hello@dreamanddrawschool.com / dreamanddrawschool@gmail.com with your order details.
We aim to review all requests promptly.
Refunds are issued to the original payment method.
6. Third-party platforms
If you purchased a subscription via Patreon, refunds and cancellations are handled by Patreon according to their policies.
7. Right to refuse refunds
We reserve the right to refuse refund requests in cases of misuse, abuse, or violation of our Terms and Conditions.
If you have any questions or concerns about our Refund Policy, please contact us via email hello@dreamanddrawschool.com / dreamanddrawschool@gmail.com